The average delivery times are between 48 and 96h for France if you have chosen the “express delivery” option when ordering.

If the “express delivery” option is not available for an item, you will see the mention “Delivery in two to seven working days” on the sheet of the product in question and this delivery will be applied to France and some neighbouring countries such as Belgium for example.

If express delivery is not available for an item and there is no specification on the product sheet in question, the time will therefore be ten to twenty-two working days for France, and fifteen to forty working days for the other countries (depending on your country of residence). We do our best to ship your package as quickly as possible. I remind you that you can contact us at any time to find out where the products you have ordered on our site are by clicking on the contact button.

Orders with multiple different items may result in multiple packages being received a few days apart, as we send you items that do not require a lot of priority preparation time so that you can enjoy at least one of your purchases while waiting for our team to do what is necessary to ship the others.

In accordance with our policy, if you do not receive your order within sixty business days or an order error from us, you will be fully refunded. By simply sending an email to .

If you have any questions, we invite you to visit the support section in clicking here.

The babyvelours team

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